Transcription of A Balanced Scorecard Approach to Strategic Planning
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A Balanced Scorecard Approach to Strategic Planning
A Balanced Scorecard Approach to Strategic PlanningNational Benchmarking ConferenceOverland Park, KSMay 2-4, 2017Dr. Kristy BishopVice President of Academic SwissDean of Planning , Assessment and Institutional CollegeLocation: Youngwood, PA Enrollment: Approximately 5,554full-and part-time studentsPrograms: 64 associate degree15 diploma58 certificate programs Main Campus 7 centers including AdvancedTechnology Center Strong online programs Workforce DevelopmentHistory of Strategic Planning at WestmorelandLong & ComplicatedNo OwnershipToo many initiativesNew PresidentFocus on Two ItemsEnrollmentResourcesShared ProcessClear LeadershipFocused, Big PictureClear Measurable goalsAgenda What is a Balanced Scorecard (BSC)? What is strategyand how are effective Strategic priorities developed? What are objectives, measures, targets, and initiatives? What is a strategy map? Establishing KPIs How to develop a dashboard and tracking Balanced Scorecard Strategic management measurement communication toolWhy this framework?
Paul R. Niven, Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies, 2nd ed. (Hoboken, John Wiley & Sons, 2008) Frank L. Stasa (Past experience as a consultant working with for-profit and nonprofit organizations)
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