A Critique of the Balanced Scorecard as a Performance ...
Keywords:Balanced Scorecard, Performance Management Tools, Management Control Systems 1. Introduction Kaplan and Norton developed the concept of the Balanced Scorecard (BSC) in 1992. The objective was to overcome the inadequacies of the traditional financial-based performance measurement tools. Within a decade, a
Tags:
Scorecard, Performance, Management, Measurement, Performance management, Balanced, Performance measurement, Critique, Critique of the balanced scorecard as a performance
Information
Domain:
Source:
Link to this page:
Please notify us if you found a problem with this document:
Documents from same domain
Cross-cultural Differences in Management
ijbssnet.comInternational Journal of Business and Social Science Vol. 3 No. 6; [Special Issue -March 2012] 105 Cross-cultural Differences in Management
International, Business, Journal, Management, Cross, Cultural, Differences, International journal of business, Cross cultural differences in management
The Impact of Celebrity Endorsement on Strategic …
ijbssnet.comInternational Journal of Business and Social Science Vol. 3 No. 6; [Special Issue -March 2012] 141 The Impact of Celebrity Endorsement on Strategic Brand Management
Management, Strategic, Brand, Endorsement, Of celebrity endorsement on strategic, Celebrity, Of celebrity endorsement on strategic brand management
Impact of Compensation on Employee …
ijbssnet.comInternational Journal of Business and Social Science Vol. 5 No. 2; February 2014 302 Impact of Compensation on Employee Performance (Empirical Evidence from
Performance, Employee, Impact, Compensation, Empirical, Impact of compensation on employee, Impact of compensation on employee performance
Performance Appraisal: A Supervision or Leadership …
ijbssnet.comInternational Journal of Business and Social Science Vol. 2 No. 17 www.ijbssnet.com
The Impact of Customer Loyalty Programs on …
ijbssnet.comInternational Journal of Business and Social Science Vol. 6, No. 8(1); August 2015 78 The Impact of Customer Loyalty Programs on Customer Retention
Programs, Customer, Retention, Impact, Impact of customer loyalty programs on, Loyalty, Impact of customer loyalty programs on customer retention
International Journal of Business and Social …
ijbssnet.comInternational Journal of Business and Social Science Vol. 2 No. 13 [Special Issue - July 2011] 1 Defensive and Offensive Strategies for Market Success
International, Business, Journal, Strategies, International journal of business and
Factors affecting Effective Strategy …
ijbssnet.comInternational Journal of Business and Social Science Vol. 5, No. 9(1); August 2014 169 Factors affecting Effective Strategy Implementation in a Service Industry: A Study
Implementation, Effective, Factors, Strategy, Affecting, Factors affecting effective strategy, Factors affecting effective strategy implementation
Globalization and its Impacts on the World …
ijbssnet.comInternational Journal of Business and Social Science Vol. 2 No. 23 [Special Issue – December 2011] 291 Globalization and its Impacts on …
International, Business, Journal, Globalization, Impact, International journal of business, Globalization and its impacts on
An Analysis Study of Improving Brand Awareness …
ijbssnet.comInternational Journal of Business and Social Science Vol. 6, No. 1; January 2015 66 An Analysis Study of Improving Brand Awareness and Its Impact on Consumer
Analysis, Study, Consumer, Impact, Improving, Brand, Awareness, Analysis study of improving brand awareness, Impact on consumer
Assessment of Causes of Labour Turnover in Three …
ijbssnet.comInternational Journal of Business and Social Science Vol. 3 No. 15; August 2012 311 Assessment of Causes of Labour Turnover in Three and Five Star-Rated Hotels in
Assessment, Labour, Causes, Turnover, Assessment of causes of labour turnover in
Related documents
KEY PERFORMANCE INDICATORS - Plant Maintenance
plant-maintenance.comMaintenance Key Performance Indicators Introduction “It is not possible to manage what you cannot control and you cannot control what you cannot measure!” (Peter Drucker) Performance measurement is a fundamental principle of management. The measurement of performance is important because it identifies current performance gaps between
Performance, Management, Measurement, Maintenance, Performance measurement
Asset Performance Management Maturity Model
www.capgemini.commaintenance, equipment breakdowns, lack of visibility into ... An asset performance management maturity model is a systematic approach to analyzing an organization’s asset ... Continuous measurement and monitoring of performance metrics (SMRP KPI’s) will …
Performance, Management, Measurement, Maintenance, Performance management
a New Day for Federal Service - OPM.gov
www.opm.govselection, performance management, training, and career development so that employees receive ... United States Office of Personnel Management Aircraft Maintenance - Knowledge of aircraft engines, parts, and systems, including their ... measurement and physical characteristics of celestial bodies, including cosmic microwave
United, States, Performance, Management, Measurement, Maintenance, Personnel, Office, Performance management, United states office of personnel management
Seven Principles for Performance Measurement
www.staceybarr.comPerformance measurement, like any other management activity, consumes resources. Having a clear purpose is the first and foremost principle to apply if you want a measurement system that is both fit for your purpose and gives you an acceptable return on the resources you invest in building it, maintaining it and using it.
Performance, Principles, Management, Measurement, Performance measurement, Seven, Seven principles for performance measurement
Key Performance Indicator (KPI) - McCormick PCS
www.mccormickpcs.comKey Performance Indicator (KPI) DLC – Project Management Page 3 10.21.2013 Prepared By: Michael McCormick KPI Overview A metric, by definition, is any type of measurement used to gauge some quantifiable
Federal Energy Management Program
www.energy.gov1 International Performance Measurement and Verification Protocol: Concepts and Options for Determining Energy and Water Savings Volume I , EVO-10000-1.2012, Efficiency Valuation Organization. 2 ASHRAE Guideline 14-2014: Measurement of Energy, Demand and Water Savings , American Society of Heating,
Performance, Management, Measurement, Performance measurement
Part 1: Developing Performance Measures
www.doh.wa.govBest Practices in Performance Measurement in Government Part 1: Developing Performance Measures Developing Performance Measures 11/04 Page 4 G. Is the measure compatible with other performance measures? H. Is the measure useful to others? 3. Selecting key performance measures to be reported to external customers, stakeholders, and policy makers.
Performance, Measurement, Developing, Part, Measure, Part 1, Performance measurement, Developing performance measures