Transcription of A Good Practice Guide - NHS England
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Page 0 of 68 DELIVERING CANCER WAITING TIMES A Good Practice Guide Page 1 of 68 TABLE OF CONTENTS Introduction _____ 5 Overview _____ 5 How the Guide works and its intended audience _____ 5 Key to the Guide _____ 6 Understanding principles and rules _____ 7 Individual patient rights under the NHS Constitution _____ 7 NHS assessment of performance the provider standards _____ 7 NHS foundation Trusts _____ 8 National guidance _____ 8 Rules and definitions _____ 8 1. managing capacity and demand _____ 9 Overview _____ 9 Guiding principles _____ 9 Dos and don ts _____ 10 Information requirements _____ 12 Role of demand and capacity in supporting cancer care delivery _____ 14 Getting help _____ 14 2. Governance reporting and performance management _____ 17 Overview _____ 17 Cancer leadership structures _____ 17 Communicating cancer across the organisation _____ 19 Attributing accountability and responsibility for cancer waiting times within the organisation _____ 19 Staff code of conduct _____ 20 Processes to build trust around cancer data quality _____ 20 Conflicts of interest _____ 21 Board assurance _____ 21 Board training _____ 21 Reports to the board _____ 21 Training _____ 22 Page 2 of 68 3.
Managing capacity and demand_____ 9 Overview _____ 9 ... there is a set of waiting time performance measures for which the NHS is held to account for delivering by NHS England. There are a number of government pledges on waiting times, including:
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