Transcription of A Handbook for Measuring Employee Performance
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MARCH 2017A Handbook for Measuring Employee PerformanceUnited StateS Office Of PerSOnnel ManageMent table of contents FOREWORD.. 2 CHAPTER 1 Performance MANAGEMENT: BACKGROUND AND CONTEXT .. 4 Employee Performance Plans .. 7 CHAPTER 2 DISTINGUISHING ACTIVITIES FROM ACCOMPLISHMENTS.. 12 The Beekeepers and Their Bees .. 12 Using Balanced Measures .. 17 Categories of Work .. 18 CHAPTER 3 DEVELOPING Employee Performance PLANS .. 20 Step 1: Look at the Overall Picture .. 25 Step 2: Determine Work Unit Accomplishments .. 28 Method A: Goal Cascading Method .. 29 Method B: Customer-Focused Method.. 32 Method C: Work Flow Charting Method .. 35 Step 3: Determine Individual Accomplishments That Support Work Unit Goals.
foreword T. his handbook is designed for Federal supervisorsand employees and presents an eight-step process for developing employee per-formance plans …
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