Transcription of A Handbook for Measuring Employee Performance
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MARCH 2017A Handbook for Measuring Employee PerformanceUnited StateS Office Of PerSOnnel ManageMent table of contents FOREWORD.. 2 CHAPTER 1 Performance MANAGEMENT: BACKGROUND AND CONTEXT .. 4 Employee Performance Plans .. 7 CHAPTER 2 DISTINGUISHING ACTIVITIES FROM ACCOMPLISHMENTS.. 12 The Beekeepers and Their Bees .. 12 Using Balanced Measures .. 17 Categories of Work .. 18 CHAPTER 3 DEVELOPING Employee Performance PLANS .. 20 Step 1: Look at the Overall Picture .. 25 Step 2: Determine Work Unit Accomplishments.
Performance elements tell employees what they have to do and standards tell them how well they have to do it. Developing elements and stan-dards that are understandable, measurable, attainable, fair, and challenging is vital to the effectiveness of the performance appraisal process and is what this handbook is all about.
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