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A Handbook for Measuring Employee Performance

MARCH 2017A Handbook for Measuring Employee PerformanceUnited StateS Office Of PerSOnnel ManageMent table of contents FOREWORD.. 2 CHAPTER 1 Performance MANAGEMENT: BACKGROUND AND CONTEXT .. 4 Employee Performance Plans .. 7 CHAPTER 2 DISTINGUISHING ACTIVITIES FROM ACCOMPLISHMENTS.. 12 The Beekeepers and Their Bees .. 12 Using Balanced Measures .. 17 Categories of Work .. 18 CHAPTER 3 DEVELOPING Employee Performance PLANS .. 20 Step 1: Look at the Overall Picture .. 25 Step 2: Determine Work Unit Accomplishments .. 28 Method A: Goal Cascading Method.

that are often used in appraising performance, such as measuring behaviors or competencies. Although this handbook includes a discussion of the importance of balancing measures, the main focus presented here is to measure accomplishments. Consequently, much of the information presented in the first five steps of this eight-

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