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A Practical Guide to Staff Augmentation and …

Auerbach Publications 2000 CRC Press LLC INFORMATION MANAGEMENT: STRATEGY, SYSTEMS, AND TECHNOLOGIES A P RACTICAL G UIDETO S TAFF A UGMENTATION AND O utsourcing Christine B. Tayntor INSIDE Defining Staff Augmentation and Outsourcing; Factors in Making the Decision;Choosing Which Functions to Outsource; Choosing How to Augment Staff INTRODUCTION Almost from the inception of information technology (IT), back in thedark ages when the function was called data processing, the use of con-tract Staff has been a fact of life for many companies. These outside con-sultants, as they are sometimes called, have consistently provided avariety of services, augmenting permanent Staff . In the early days, con-tracting was the only method an IT manager had of obtaining additionalmanpower or specialized services. Over the past decade, however, a newword has entered the IT lexicon. Outsourcing has become a popularmethod of obtaining IT there are similarities be-tween the use of contractors and out-sourcing firms, the two types ofservices have fundamental differenc-es.

auerbach publications © 2000 crc press llc information management: strategy, systems, and technologies a p ractical g uide to s taff a ugmentation and o utsourcing

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