Achieving Adult Education Program Quality: A …

473 Achieving Adult EducationProgram quality : A Review ofSystematic approaches toProgram ImprovementMary Ziegler and Mary Beth Bingman The success of efforts to improve the quality of programs that provideadult Education has a direct impact on Adult students abilities to meettheir educational goals. Since 1991, policymakers in the United Stateshave taken two approaches to improving Program quality : focusing on theelements of a quality Program that lead to anticipated student outcomes orfocusing on student outcomes as the measure of a Program s quality . Taking the first approach, the National Literacy Act of 1991 mandatedthe development of Program quality indicators (PQI); the majority ofwhich focused on Program processes as a way to evaluate the effective-ness of Adult Education programs . PQI defined the processes that shouldbe in place at the Program level. For example, Indicator 7 states, Programsuccessfully recruits the population in the community identified in theAdult Education Act as needing literacy services (Office of Vocationaland Adult Education , 1992, p.)

47 3 Achieving Adult Education Program Quality: A Review of Systematic Approaches to Program Improvement Mary Ziegler and Mary Beth Bingman The success of efforts to improve the quality of programs that provide

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  Programs, Education, Quality, Improvement, Success, Adults, Systematic, Achieving, Approaches, Achieving adult education program quality, Systematic approaches to program improvement

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