Alcatel-Lucent OmniTouch Contact Center …

Alcatel-Lucent OmniTouchContact Center Standard EditionThe scalable and reliable Contact centerto support your business2 lAlcatel-Lucent OmniTouch Contact Center Standard EditionStrategic solutions for enterprises Contact centers are a critical component of yourorganization's interaction with existing and potentialcustomers. Building the most efficient Contact Center is a challenging and crucial process since:nCustomercare depends on the efficient routing tothe most knowledgeable customer the flexibility and power of a moderncontact Center system to control and reduce costs andreact to market management applications tomonitor service levels and make real time systemadjustments regardless of an agent's physical easy-to-use computer applicationcapabilities to carry out their day-to-day activities.

Alcatel-Lucent OmniTouch Contact Center Standard Edition The scalable and reliable contact center to support your business

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  Center, Support, Contact, Omnitouch contact center, Omnitouch

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