Transcription of An Introduction to Human Failure
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An Introduction to Human Failure
Health and Safety ExecutiveHealth and Safety ExecutiveAn Introduction to Human FailureTypes of Human Failure Human failures are not random -there are patterns or types: Unintentional Intentional Physical (decisions) Mental (decisions) This is important because different causes to be managed differentlyHuman FailureUnintentional ErrorsIntentional ErrorsSlips/LapsesMistakesViolationsLeve ls of Mental WorkingAutomaticConsciousKnowledge-Based No routines or rules available for handling situationRule-BasedIF symptom X THEN cause is Y IF the cause is Y THEN do ZSkill-BasedAutomated routines with little conscious attentionPerformance Influencing Factors Job factors Equipment design, environment, etc Individual factors Competence, fatigue, etc Organisational factors Work planning, culture, communication.
Types of Human Failure • Human failures are not random - there are patterns or types: • Unintentional • Intentional • Physical (decisions) • Mental (decisions) • This is …
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