Transcription of An Introduction to Human Failure
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An Introduction to Human Failure
Health and Safety ExecutiveHealth and Safety ExecutiveAn Introduction to Human FailureTypes of Human Failure Human failures are not random -there are patterns or types: Unintentional Intentional Physical (decisions) Mental (decisions) This is important because different causes to be managed differentlyHuman FailureUnintentional ErrorsIntentional ErrorsSlips/LapsesMistakesViolationsLeve ls of Mental WorkingAutomaticConsciousKnowledge-Based No routines or rules available for handling situationRule-BasedIF symptom X THEN cause is Y IF the cause is Y THEN do ZSkill-BasedAutomated routines with little conscious attentionPerformance Influencing Factors Job factors Equipment design, environment, etc Individual factors Competence, fatigue, etc Organisational factors Work planning, culture, communication.
Health and Safety Executive Health and Safety Executive An Introduction to Human Failure
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