Transcription of ANNUAL MANDATORY EDUCATION 2011
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ANNUAL MANDATORY EDUCATION 2011
ANNUAL MANDATORY EDUCATIONANNUAL MANDATORY EDUCATION20112011 DirectionsReview each slide of the advance to the next slide, either:click on the appropriate heading in the table of contents, found on the left, ORuse the navigation arrows found toward the bottom of your you reach the last slideIf you ARE NOTa Direct Care Providerclick on the Post Test link If you AREa Direct Care Provider click on the link that takes you to the Direct Patient Care section. once you have completed that section, you will be able to take the Post of ContentsAll Staff!Organizational OverviewPerformance ImprovementCore CompetenciesCorporate ComplianceService ExcellencePrinciples of BehaviorCode of ConductPatient s Bill of RightsPatient FeedbackRegulatory AgenciesNational Patient Safety GoalsSentinel Events/FMEAI nformation Management and Security/HIPAAM agnet Recognition ProgramCustomer ServiceCultural CompetencyLimited English Proficiency Infection Cont
ELEMENTS OF THE Code of Conduct ARE … Compliance with laws and regulations Adherence to ethical standards Patient care equal access to …
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