Transcription of ANNUAL REPORT 2021
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Example: tourism industry
ANNUAL REPORT 2021
ANNUAL REPORT 2021 Here s to our fantastic female leaders who havehelped us navigate through this challenging the Leadersof RyanairIzabellaHead of Customer Operations,Training & QualityRoseStandards CaptainDanielleHead of DigitalLeslieHead of Inflight Safety, Security & Regulatory ComplianceJenniferData Protection O cerCarolChief Risk O cerJoelleDeputy Director of Security& ComplianceSineadDirector of InflightLauraHead of Product & DesignYvonneHead of Pilot RosteringTracyDirector of Customer ServiceAineHead of Customers& AudiencesRuthHead of Brand CommunicationsAoifeHead of Inflight RetailLisaDeputy Director HRSandraHead of Payroll HeliHead of Internal AuditChiaraHead of Sales & MarketingShaunaHead of HRAlejandraHead of CommunicationsLornaDeputy Director HRSineadGeneral ManagerGround OperationsTraceyChief Financial O cerLisaDeputy Director of Technical ServicesIzabellaHead of Customer Operations,Training & QualityRoseStandards CaptainDanielleHead of DigitalLeslieHead of Inflight Safety.
as many European Governments imposed flight bans, travel restrictions and national lockdowns in an effort to combat the pandemic. This created enormous disruptions and uncertainty for both our customers and our people and led to significant challenges for our industry. Highlights of FY21 include: • Traffic fell 81% from 149m to 27.5m due to
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