Transcription of ANNUAL REPORT - publicaffairs-sme.com
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2016. ANNUAL REPORT . MESSAGE FROM. 4 DIRECTOR/CEO. TOM SHULL. TIP OF THE SPEAR In 2016, the Army & Air Force Exchange Service set up new shops at the tip of the spear, gained DoD approval to honor the service of our Nation's Veterans and again delivered strong earnings 10. and dividends to the military community. A compelling customer SOLDIER FOR LIFE. experience continues to be the foundation of the Exchange's strong performance. 2016 was a great year for the Exchange as total revenue exceeded $ billion and earnings of $384 million exceeded plan. From earnings, the Exchange provided $225 million in dividends to STRATEGIC PRIORITIES Quality-of-Life programs for service members and their families.
brick-and-mortar Exchanges as mini distribution centers. Ship-from-Store is maximizing inventory productivity while accelerating speed of service as fulfillment occurs …
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