Appeal Help Vendor - Bottomline Technologies

Legal-X help Appeals 2 Table of Contents 3 Getting Started 3 Find an Invoice 3 Create an Appeal 3 View an Appeal 7 Appeal Window 7 Applied Deductions Page 8 Appeal Request Page 10 Appeal Request Confirmation Page 11 Appeal History Page 12 How to Attach Supporting Documents to an Appeal 13 How to Print the Appeal Response Report 13 Other Considerations 14 Total Adjustments Page 14 help Desk Contact Information 3 Getting Started The Appeal process allows you to request reconsideration for deductions taken on invoices submitted via Legal-X. An Appeal may be requested if: The invoice was submitted via Legal-X The invoice was released for payment and deductions were taken The Appeal is made within the allowable grace period (varies by insurance carrier) No other appeals are in process for this invoice Deductions are available for the invoice that have not been fully credited by previous appeals If all of these conditions are met, then

Select the Appeal These Deductions button at the bottom of the page. 9. The Appeal Request page will be displayed. 10. To navigate to any of the links offered on the Appeal Request page (i.e. invoice, case, case list), ... organized by Deduction Category, sorted by line item date: • User - …

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