Transcription of Approaches to policy development
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Approaches to policy development October 30 2009 This document forms part of a larger piece of work to design a policy process for the Department of Rural development and Land Reform. A rapid review of the literature 2 Approaches to policy development : A rapid scan of the literature Rick de Satg Phuhlisani 2009 Background This document forms part of a larger piece of work to design a policy process for the Department of Rural development and Land Reform. Phuhlisani has an open access knowledge policy and we make aim to make our work available wherever possible Introduction There is an enormous international literature on Approaches to policy development . In the literature there are two broad perspectives on policy development which are relevant to the design of a policy process for DRDLR.
South African policy discourse. For example Batho Pele - "People First" the White Paper On Transforming Public Service Delivery (1997) speaks about the need to develop of a “culture of customer care” and the adoption of the tools of the 'new public service management'.
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