Transcription of ASTC Equity & Diversity Toolkit
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ASTC Equity & Diversity Toolkit
ASTC Equity & Diversity Toolkit PROFESSIONAL DEVELOPMENT AND Diversity RESOURCES. In order for any organization to be successful in serving a diverse customer base and sustaining a diverse workforce, it must address the twin issues of organizational and personal Diversity competence. Organizational Diversity competence requires that employees and center systems must be equipped to provide services to people of all cultures, ethnic backgrounds, and religions in a manner that respects the worth of the individual and protects and preserves their dignity. Competence for ASTC organizations must be grounded in the understanding of the social, linguistic, ethnic and behavioral characteristics of a community or a population and the ability to systematically translate that knowledge into a respectful workplace. Such understanding may be reflected in the ability to: Identify and value differences and similarities Acknowledge the interactive dynamics of cultural differences Continuously expand cultural knowledge and resources with regard to populations served Collaborate with the community to provide excellent service Commit to regular training of staff to increase cross-cultural appreciation and knowledge Develop policies to provide relevant, effective programs for diverse people Personal Diversity competence means that employees understand how their own Diversity influences workforce practices and dynamics.
ASTC Equity & Diversity Toolkit PROFESSIONAL DEVELOPMENT AND DIVE RSITY RESOURCES In order for any organization to be successful in serving a diverse customer base
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