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Authentication in an Internet Banking Environment

Federal Financial Institutions Examination Council 3501 Fairfax Drive Room 3086 Arlington, VA 22226-3550 (703) 516-5588 FAX (703) 516-5487 Authentication in an Internet Banking Environment Purpose On August 8, 2001, the FFIEC agencies1 (agencies) issued guidance entitled Authentication in an Electronic Banking Environment (2001 Guidance). The 2001 Guidance focused on risk management controls necessary to authenticate the identity of retail and commercial customers accessing Internet -based financial services.

5 because of the absence of the physical cues that financial institutions traditionally use to identify persons. One method to verify a customer’s identity is a physical presentation of a proof of identity

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  Customer, Environment, Authentication, Internet, Banking, Authentication in an internet banking environment

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