Avaya Aura Overview Presentation - RRC

Avaya Aura 7 Overview Presentation Name Title Date 2015 Avaya Inc. All rights reserved. 2 2 Agenda Era of Engagement Avaya Aura Platform Overview Introducing Avaya Aura Support and Upgrade Advantage Questions Wrap Up 3 2015 Avaya Inc. All rights reserved. The Era of Engagement 2015 Avaya Inc. All rights reserved. 4 Key Market Trends NEW CUSTOMERS WITH NEW NEEDS FOCUS ON CUSTOMER EXPERIENCE RISE OF THE MOBILE WORKFORCE From Collaboration to Engagement 2015 Avaya Inc. All rights reserved. 5 5 ACTIVE PARTICIPATION PERVASIVE COLLABORATION QUALITY EXPERIENCES What is Engagement? People are dynamically interacting with one another in conversations, whether through listening, speaking, watching or sharing These all provide cues into the meaning be conveyed and are critical to getting a positive outcome All parties are participating in a conversation with one another, sharing ideals, challenging one another and providing feedback.

© 2015 Avaya Inc. All rights reserved. 2 Agenda Era of Engagement Avaya Aura® Platform Overview Introducing Avaya Aura 7.0 Support and Upgrade Advantage Questions

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