Transcription of AVAYA COMMUNICATION MANAGER …
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AVAYA COMMUNICATION MANAGER …
AVAYA COMMUNICATION MANAGER CONFIGURATION GUIDEU pdated February 29, 2016 Table Of ContentsSection 1 CM Accessing COMMUNICATION Adding a user profile .. Configure CM to send CDR data .. Exporting CM users and groups for CDR reporting .. Configuring TSAPI CTI LINK (only require for installs with an AES server) .. Configuring AES server (only require for installs with an AES server)..23 Section 2 Install - Installation CM ConfigurationAccess the CM server and open the AVAYA site administration (ASA) Chronicall for AVAYA COMMUNICATION MANAGER requires a few simple configuration First, create login information for Chronicall to use on your CM server2. Next, configure CDR services (if applicable) to enable Chronicall to connect and log call events3.
Section 1.1 – CM Configuration Access the CM server and open the Avaya site administration (ASA) application. Installing Chronicall for Avaya Communication Manager requires a few simple
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