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BCS Learning & Development IT User Operational ...
Copyright BCS 2017 Page 1 of 58 IT User Operational Requirements Manual - - March 2018anual September 2017 BCS Learning & Development IT User Operational Requirements Manual March 2018 Version CONTENTS 1. Introduction .. 6 How to Use This Manual .. 6 2. BCS Contact Details .. 8 Customer Service Statement .. 8 Contacting BCS .. 8 Frequently Asked Questions (FAQs) .. 9 3. Approved Centre Forum .. 10 Who Needs ACF Access? .. 10 How to Access the ACF .. 10 Selecting a username and password .. 11 4. Legal Obligations .. 12 Regulators .. 12 Trademark and Logos .. 12 Approved Materials .. 12 Data Protection .. 13 Learning Records Service .. 13 Equalities .. 13 Safeguarding .. 13 Complaints .. 13 Financial Obligations .. 13 Insurance .. 14 Policies .. 14 What constitutes a good policy?
14.2.1 What information is needed to register Learners? ..... 33 14.2.2 Learner identification..... 34
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