Transcription of Behavioral Markers for Crew Resource …
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Behavioral Markers for Crew Resource …
Behavioral Markers forCrew Resource Management:A Review of Current PracticeRhona FlinDepartment of PsychologyUniversity of AberdeenKing s CollegeAberdeen, ScotlandLynne MartinNASA Ames Research CenterMoffett Field, CADevelopments in crew Resource management (CRM) have progressed from the in-troduction of training programs to the evaluation of CRM skills, particularly formulticrew cockpits. European regulators responsible for flight operations and flightcrew licensing (Joint Aviation Authorities, 1996, 1997) are introducing require-ments for the training and assessment of pilots nontechnical skills. This article re-ports a review of the literature and a survey of current practice in the developmentand use of Behavioral marker systems for training and assessing nontechnical CRMskills in international and domestic (UK) airlines.
LITERATURE REVIEW Theliteraturereviewconcentratedontwomainthemes:thedevelopmentofmarker systems and the reliability and training of the raters using them.
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