Transcription of Benchmarking for Improvement - Loughborough …
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Benchmarking for Improvement - Loughborough …
Statistics in Practice Measuring & Managing 200230 Benchmarking for ImprovementLiz HartDirector of Information Services, Staffordshire University, UKAbstractThis presentation will examine Benchmarking in libraries to achieve Improvement inservices. Libraries can learn a lot from each other and Benchmarking provides astructured framework for making comparisons between organisations. This presentationwill provide a very brief overview of methodologies before progressing to provide somedetailed practical examples of how academic librarians have evaluated and improvedtheir services through Benchmarking . There will also be helpful examples of the potentialpitfalls involved in the process as well as ways of avoiding paper will be divided into three mainsections: Brief overview of purpose ofbenchmarking and background to thecurrent situation in the UK Benchmarking consortia.
Benchmarking for Improvement Statistics in Practice – Measuring & Managing 2002 31 well-documented case studies, such as those supplied by SCONUL, to …
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