Benchmarking Revenue Cycle Performance

2015 The Advisory Board Company Financial Leadership Council Benchmarking Revenue Cycle Performance Results from the 2015 Revenue Cycle Benchmarking Survey 2015 The Advisory Board Company 31826 2 LEGAL CAVEAT The Advisory Board Company has made efforts to verify the accuracy of the information it provides to members. This report relies on data obtained from many sources, however, and The Advisory Board Company cannot guarantee the accuracy of the information provided or any analysis based thereon. In addition, The Advisory Board Company is not in the business of giving legal, medical, accounting, or other professional advice, and its reports should not be construed as professional advice. In particular, members should not rely on any legal commentary in this report as a basis for action, or assume that any tactics described herein would be permitted by applicable law or appropriate for a given member s situation.

Benchmarks Critical to Maximizing Revenue Cycle Performance Revenue Cycle performance improvement continues to be a major priority for hospital finance departments, and data remains critical to this effort. Without relevant industry standards, leaders are forced to gauge performance by instinct or institutional precedent. This

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