Transcription of BOTSWANA PUBLIC SERVICE - United Nations
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BOTSWANA PUBLIC SERVICE - United Nations
BOTSWANA PUBLIC SERVICE . CUSTOMER SERVICE STANDARDS. Inquiries Any submissions, comments or inquiries regarding this Framework should be directed to the following: Postal Address: Directorate of PUBLIC SERVICE Management P Bag 0011. GABORONE. Telephone: 3622600. Fax: 3971293. Email: 1. TABLE OF CONTENTS. FOREWORD .. 3. BOTSWANA PUBLIC SERVICE VISION .. 4. BOTSWANA PUBLIC SERVICE MISSION STATEMENT .. 4. BOTSWANA PUBLIC SERVICE VALUES .. 4. 1. INTRODUCTION .. 5. 2. WHY PERFORMANCE MANAGEMENT SYSTEM (PMS) .. 5. 3. WHY BUSINESS PROCESS REENGINEERING (BPR) .. 6. 4. THE BPR SCOPE OF FRAMEWORK .. 6. 5. BOTSWANA PUBLIC SERVICE GUIDING 6.
4 BOTSWANA PUBLIC SERVICE VISION “We, the Botswana Public Service, will provide a world class service that is efficient, effective, caring and responsive to local and global
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