Transcription of BRITISH LIBRARY SECURE ELECTRONIC DELIVERY FAQ
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BRITISH LIBRARY SECURE ELECTRONIC DELIVERY FAQ
BRITISH LIBRARY SECURE ELECTRONIC DELIVERY PROBLEM HELPSHEET SED allows the BRITISH LIBRARY to provide customers with articles DELIVERY as encrypted PDFs that are fully copyright compliant. This document provides a list of solutions to the most common problems that our users have reported when trying to download a document using SED or when trying to install Digital Editions. If these actions have all been taken on your systems, we would expect many problems to be eliminated. If you are still having difficulties and you cannot find the solution in the list, please contact our customer services department on +44 (0)1937 546060 or via email Copyright The BRITISH LIBRARY Board 1 File associations When a document is downloaded, Digital Editions sometimes does not open automatically.
3 – Installation or upgrade failure . Digital Editions installation or upgrading fails, a message similar to the below appears. If you are being prompted to download Digital Editions 1.7 and the installation fails,
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