Transcription of BT Group plc Annual Report 2019
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BT Group plc Annual Report 2019
BT Group plcAnnual Report 2019BT Group plc Annual Report 2019 N on-Financial Reporting Information StatementOur integrated approach to reporting means that the requirements of the Non-Financial Reporting Directive are addressed throughout the Strategic Report . For ease of reference, information pertaining to each of the matters addressed by the new regulation can be found on the following pages: Human rights (page 25 ); Our people (page 22 ); Social (page 24 ); Environmental (page 26 ); Anti-corruption and bribery (page 32 ). At a glance We help build better digital lives and businesses, and support the UK as a world-class digital economy. Our purposeWe use the power of communications to make a better focused on sustainable p 30 p 34 .. supported by a strategy with three refreshed priorities .. O ur strategy Diff erentiated customer experience.
a brilliant place to work. Values • Personal • Simple • Brilliant Key performance indicators Group performance In a apidlyr changing industr …y Market context We understand and respond to market opportunities and challenges. p8 …we ha ve a clear business model … Business model We provide customers with communications and connectivity
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