Transcription of BUILDING THE FUTURE- READY BANK - …
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BUILDING . THE FUTURE- READY BANK. Banking Technology Vision 2018. Contents Introduction 3. Trend 1. CITIZEN AI 5. The Newest Member of the Bank Workforce Trend 2. EXTENDED REALITY 9. The End of Distance Trend 3. DATA VERACITY 15. Build the Future on Truth Trend 4. FRICTIONLESS BUSINESS 19. Built to Partner at Scale Trend 5. INTERNET OF THINKING 24. Put Smart Banking on the Edge of Consumer Interactions References 29. Survey Population and Methodology 30. 2 Banking Technology Vision 2018 BUILDING the FUTURE- READY Bank Next chapter in the FUTURE- READY Bank Series Introduction REVOLUTIONS.
Actions to take now to be future-ready. Trend 1 Citizen AI Don’t expect huge workforce displacement from AI. Instead, plan for a phased impact of AI on humans:
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