Transcription of Business Continuity and Crisis Management
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Organisation Resilience: Business Continuity , Incident and Corporate Crisis Management . Introduction Despite their best endeavours no organisation can have complete control over its Business environment especially its supply chain. It is therefore essential for both public and private sector organisations to have an effective and appropriate Business Continuity Management (BCM), incident and corporate Crisis Management capability. This paper is by Dr David J. Smith MBA (Hons) FIBCM BCCE who is the Chairperson of the Institute of Business Continuity Management . He is also a practicing Business Continuity professional and Director of several companies that provide Business Continuity consultancy and training.
Business Continuity (BC) and Business Continuity Management (BCM) Business Continuity (BC) is defined by ISO 22301 and ISO 22313 as ‘the capability of the organisation to continue delivery of products or services at acceptable predefined levels following a disruptive incident’
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