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Business Email: Functional Language Reference Sheets

Published by: WorkplaceEnglish Training E- Email: Functional Language Reference SheetsTable of ContentsOpening and and to and Advice and Making Problems and Orders and by: WorkplaceEnglish Training E- Email: Functional Language Reference SheetsOpeningandReferencingReferring to Previous CorrespondenceI have received your fax of 15 April refer to your letter of 1 March reply to your email of 8 May, I would like to inform you Reference to your email of 12 December, response to your email, I am happy to regard to your email, to Your Own Previous CorrespondenceI refer to my email to you on 14 June recently wrote to you about ..On 5 May, I emailed you to my fax on 2 September regarding .., to Previous Verbal CommunicationI refer to the conversation we had on Tuesday our phone conversation this morning, to our meeting last week, the discussion we had on the phone last week, to our telephone conversation this morning, I would like to assure you by ThankingThank you for your email of 14 you for your email regarding.

Referring to Questions In response to the questions in your email, I am writing with further information. ... As we discussed, I am going to propose a merger of the sales and marketing departments. ... Should I say my name before the name of the company? Do I need to push the hold button twice?

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