Transcription of Business Plan 2021/22
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Business Plan 2021/22
Business Plan 2021/22 Contents1. Chief Executive s message 32. Our role 63. Our consumer priorities 234. Our wholesale markets priorities 325. Our priorities across all markets 396. Our budget 46 Business Plan 2021/223 Financial Conduct Authority | Business Plan 2021/22 Chief Executive s messageNine months ago, I became the Chief Executive of an organisation acting with remarkable speed to protect consumers and businesses. We were helping million adults suffering from income shocks from the pandemic through mortgage deferrals. On my second day, we applied to the Supreme Court so UK firms including many small businesses would receive insurance payments for pandemic-related Business interruption as soon as possible.
capabilities – particularly in data and intelligence. We will be more data-driven to find and stop harm quicker, and will respond faster and more assertively to new challenges. We will prioritise issues where we can have the greatest positive impact and demonstrate impact by setting measurable goals and reporting publicly on progress.
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