Transcription of Cambridge TECHNICALS LEVEL 3 BUSINESS - ocr.org.uk
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Cambridge TECHNICALS LEVEL 3 BUSINESS - ocr.org.uk
Unit 4 Customers and communicationDELIVERY GUIDEV ersion 1 Cambridge TECHNICALS LEVEL TECHNICALS IN BUSINESSLEVEL 3 UNIT 42 CONTENTSI ntroduction 3 Related Activities 4 Key Terms 5 Misconceptions 7 Suggested Activities: Learning Outcome (LO1) 9 Learning Outcome (LO2) 14 Learning Outcome (LO3) 19 Learning Outcome (LO4) 25 Learning Outcome (LO5) 30 Cambridge TECHNICALS IN BUSINESSLEVEL 3 UNIT 433 INTRODUCTIONThis Delivery Guide has been developed to provide practitioners with a variety of creative and practical ideas to support the delivery of this qualification. The Guide is a collection of lesson ideas with associated activities, which you may find helpful as you plan your lessons. OCR has collaborated with current practitioners to ensure that the ideas put forward in this Delivery Guide are practical, realistic and dynamic.
CAMBRIDGE TECHNICALS IN BUSINESS LEVEL 3 UNIT 4 3 INTRODUCTION This Delivery Guide has been developed to provide practitioners with a variety of creative and practical ideas to support the delivery of this qualification.
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