CCAccounting - CC Supervisor User's Guide

CC Supervisor User's Guide manual Version Poltys, Inc. 3300 N. Main Street, Suite D #160, Anderson, SC 29621-4128 +1 (864) 642-6103 2011 Poltys, Inc. All rights reserved. The information contained in this manual is based on information available at the time of publication and is subject to change without notice. Accuracy and completeness are not warranted or guaranteed. No part of this manual may be reproduced or transmitted in any form or by any means, including electronic medium or machine-readable form, without the express written permission of Poltys, Inc. Brand or product names are trademarks of their respective owners. V , March 2011 Contents OVERVIEW ..5 5 5 CALL CENTER SUITE FEATURES 6 USING CC STARTING CC 7 CC Supervisor MAIN 9 9 Main 9 CONFIGURING THE GENERAL 11 AGENTS 13 CALL CHARGE 18 General Charges.

The information contained in this manual is based on information available at the time of publication and is subject to change without notice.

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