Transcription of CENTRAL SECRETARIAT MANUAL
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CENTRAL SECRETARIAT MANUAL OF OFFICE PROCEDURE THIRTEENTH EDITION MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS DEPARTMENT OF ADMINISTRATIVE REFORMS AND PUBLIC GRIEVANCES SEPTEMBER, 2010 ( ) (ii) Efficiency comprises mainly speed, quality and economy. Effectiveness comprises efficiency and ability to deliver the desired results. I am not interested in excuses for delay; I am interested in getting the work done. - Pandit Jawahar Lal Nehru First edition, March 15, 1955- Cabinet SECRETARIAT (O&M Division). Second edition July 31, 1956 - Cabinet SECRETARIAT (O&M Division).
Parliamentary Affairs. Government of India, New Delhi. MESSAGE. I am immensely pleased to note that the Department of Administrative Reforms & Public Grievances is bringing out the Thirteenth Edition of the Central Secretariat Manual of Office Procedure (CSMOP). It is a comprehensive guide to office work.
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