Transcription of CENTRAL SECRETARIAT MANUAL
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CENTRAL SECRETARIAT MANUAL OF OFFICE PROCEDURE THIRTEENTH EDITION MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS DEPARTMENT OF ADMINISTRATIVE REFORMS AND PUBLIC GRIEVANCES SEPTEMBER, 2010 ( ) (ii) Efficiency comprises mainly speed, quality and economy. Effectiveness comprises efficiency and ability to deliver the desired results. I am not interested in excuses for delay; I am interested in getting the work done. - Pandit Jawahar Lal Nehru First edition, March 15, 1955- Cabinet SECRETARIAT (O&M Division). Second edition July 31, 1956 - Cabinet SECRETARIAT (O&M Division). Third edition February 27, 1958- Cabinet SECRETARIAT (O&M Division). Fourth edition June 4, 1963- (Department of AR&PG). Fifth edition November 1, 1969- (Department of AR&PG). Sixth edition June 15, 1972- (Department of AR&PG). Seventh edition July 31, 1977 - (Department of AR&PG). Eighth edition October 3, 1978- Department of AR&PG) Ninth edition October 3, 1982 - (Department of AR&PG).
MANUAL. OF. OFFICE PROCEDURE. THIRTEENTH EDITION. MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS ... CHAPTER I — INTRODUCTION 1-2 CHAPTER II — DEFINITIONS 1 3 CHAPTER III— MACHINERY OF THE GOVERNMENT The President. 2 8 ... Examination by Section 25 21 Standard Process Sheets 26 22
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