Challenging Poor Practice - Dignity in Care

ChallengingPoor PracticeTraining ModuleHow tochallenge poor Practice !NorthWestDignityLeads Network 2 ContentsContents2 Purpose of this module3 Introduction4 Challenging Poor Practice5 Different types of abuse9 Check Out - the steps to consider10 Assessing the situation11 Poor Practice flow chart12 Observation sheet13 Challenging in the moment14 Reporting16 Case Studies17 Whistleblowing19 Reflection21 Further resources23 This module has been produced for two purposes:l To support individuals working in health and social care roles who feel uncomfortable with something they have seen or heard and are looking for practical support on how to handle the To act as a training manual for all health and social care workers so that they are better prepared to take action when they encounter poor Practice . 3 ChallengingPoor PracticeFor evil to flourish, it only requires good men to do to Edmund BurkeCChhaalllleennggeePPrraaccttiicceeP Poooorr The need to ensure the delivery of dignifiedhealth and social care services has becomeapparent following a number of high profilecases where individuals Dignity clearly wasn of us will have been thoroughly depressedand upset when terrible examples of neglect,cruelty and abuse were broadcast across themedia.

order to fit in with the working environment and your colleagues. If this is the case we urge you to maintain your good practice and use this pack to help you challenge what you see. W e want a heal th and social care secto r where the righ ts and dignity of patients com e first and where all sta ff can raise concerns without f ear of rep risals.

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