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Change Management Policies Final - Tuskegee University

Change Management Policies and Procedures Guide Purpose Change Management refers to a formal process for making planned and unplanned changes to the Tuskegee production IT environment. The primary objective of this document is to provide standardized methods and procedures to meet the Change Management requirements supporting Tuskegee 's operations. The business processes detailed in this document meet the foundation requirements for industry best practices as detailed within the Information Technology Infrastructure Library (ITIL) directly relating to IT Change Management .

Change Initiator’s can identify the need for a change through the Help Desk or directly to a Change Coordinator in the IT business unit by phone or email. The Change Coordinator will determine if there is sufficient information to create the change request and will create a new change request within the ServiceDesk Change module.

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  University, Change, Tuskegee, Tuskegee university

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