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CHAPTER ELEVEN: CONSUMER PROTECTION

CHAPTER eleven : CONSUMER PROTECTION TABLE OF CONTENTS I. OVERVIEW .. 1 A. INTRODUCTION .. 1 B. COMMON LAW OF CONTRACTS .. 1 C. GOVERNING LEGISLATION, REGULATIONS, AND RESOURCES .. 1 1. Legislation and Regulations .. 1 2. Resources .. 2 II. A STEP-BY-STEP ANALYSIS OF CONSUMER TRANSACTIONS .. 4 A. DETERMINE THE CLIENT S POSITION AND DESIRED OUTCOME .. 4 B. CHECK THE FORM AND TERMS OF THE AGREEMENT .. 5 C. DETERMINE WHETHER THE CONTRACT COMPLIES WITH THE STATUTORY REQUIREMENTS .. 5 D. DETERMINE WHETHER ANY COMMON LAW REMEDIES ARE AVAILABLE .. 5 1. No Obligation .. 6 2. 6 3. Frustration .. 6 4. Mistake .. 6 5. Laches or Acquiescence, Waiver, and Estoppel .. 6 6. Unconscionability .. 6 7. Illegality .. 7 E. DETERMINE THE LIMITATION PERIOD FOR MAKING A CLAIM.

11-1 CHAPTER ELEVEN: CONSUMER PROTECTION I. OVERVIEW A. Introduction This chapter provides an overview of the law of consumer protection in British Columbia.

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