Transcription of Cisco Smart Net Total Care
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Cisco Smart Net Total Care
Page 1 of 11 Controlled Doc. #EDM-120311701 Ver: Modified:11/14/2016 7:21:10 PM Cisco PUBLIC Cisco Smart Net Total Cisco Smart Net Total care Service Description Contents 1. Overview .. 2 Smart Net Total care .. 2 Cisco Branded Service .. 2 2. Cisco Responsibilities .. 2 Technical Support .. 2 Online Access .. 3 Software Download .. 3 Returns Material Authorization (RMA) .. 4 Exception Service Levels for Specific Products .. 6 3. Customer Responsibilities .. 8 Cisco assumes that Customer will.
Page 1 of 11 Controlled Doc. #EDM-120311701 Ver: 10.0Last Modified:11/14/2016 7:21:10 PM CISCO PUBLIC Cisco Smart Net Total Care.doc Cisco Smart Net Total Care
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