Transcription of Citi Department of Defense Travel Card Guide
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Citi Department of Defense Travel Card Guide
Transaction ServicesCiti Department of Defense Travel card GuideFor the Transaction Dispute Office1 Citi Department of Defense Travel card Guide | Table of ContentsTable of Contents1. General Responsibilities of Agency Participants ..3 Transaction Dispute Office (TDO) ..3 Agency Program Coordinator (APC) ..3 Approving Official (AO) ..3 Cardholder ..3 Citi ..43. Disputes ..54. Dispute Resolution Reports ..9 Invoice Report ..9 Invoice Status Report ..9 Master File Report ..9 Transaction Dispute Report ..92 Citi Department of Defense Travel card Guide | General Overview1. General OverviewThis manual provides general guidelines for managing the Transaction Dispute Process for the Citi Department of Defense (DoD) Travel card program. The program is designed to meet the following objectives: Reduce paperwork associated with administrative costs for the Centrally/Individually Billed Travel card programs Streamline procedures associated with management practices regarding official DoD Travel and Travel -related expenditures Provide procedural controls and feedback to improve management control and decision-making regarding the Cit
2 Citi® Department of Defense Travel Card Guide | General Overview 1. General Overview This manual provides general guidelines for managing the Transaction Dispute Process for the Citi® Department of Defense (DoD) Travel Card program. The program is designed to meet the following objectives:
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