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Claim Payment Reconsiderations - Optima Health

PROVIDER MANUAL A SERVICE OF SENTARA A PUBLICATION OF THE Optima Health NETWORK MANAGEMENT DEPARTMENT This version of the Optima Health Provider Manual was last updated on August 23, 2017. This version was made available to all Providers from our website, on August 23, 2017. Updates to the Provider Manual occur as policies are reviewed and updated, new programs are introduced and contractual and regulatory obligations change. Please visit for the most current information. 8/23/2017 2 Optima Health KEY CONTACTS Please see the Optima Health Community Care Supplement for contact numbers specific to that program Optima Health PROVIDER WEB PORTAL PROVIDER RELATIONS Provider Relations & Eligibility Verification Medical Phone: 1-800-229-8822 Fax: 1-855-687-6270 Behavioral Health Phone: 1-800-648-8420 Fax: 1-888-576-9675 CLINICAL CARE SE

PROVIDER MANUAL A SERVICE OF SENTARA A PUBLICATION OF THE OPTIMA HEALTH NETWORK MANAGEMENT DEPARTMENT This version of the Optima Health Provider Manual was last ...

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