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CMI Cleaning 101 - ISSA

Cleaning Managment Institute Service Professional ManualCMI Cleaning 101 Table of Contents About the Cleaning Management Institute (CMI) .. i About ISSA .. i About the Authors .. i Orientation to the Cleaning industry .. 1 industry Overview .. 1 Economic Impact .. 2 Growth Rate .. 2 Service Providers .. 2 Cleaning and Health .. 4 Value of Cleaning .. 5 Quality Standards .. 5 training Certifications .. 6 Cleaning Management Institute .. 6 BSCAI and IEHA Certification .. 7 Career Path .. 7 Job Description .. 8 Ground Rules (Dos and Don ts) .. 9 Leaving the Job Site .. 9 Work Assignment .. 9 Sleeping, Eating, and Reading .. 9 Solicitation and Distribution of Literature .. 9 Company Property .. 9 Visitors/Non-Employees .. 9 Insubordination/Failure to Follow a Supervisor s Instructions .. 10 Property Damage .. 10 Keys .. 10 Weapons .. 10 Horseplay/ 10 Absence or Tardiness .. 10 Misappropriation of Property (Theft).

for training, improved professionalism, and increased industry pride across all segments of the cleaning industry, helping to further ISSA’s initiative to change the way the world views cleaning. CMI is a multi-faceted program composed of verified training programs, cleaning

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