Transcription of Code of conduct for the short-term ... - NSW Fair Trading
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October 2021 Code of conduct for the short-term rental accommodation industry NSW Fair Trading Department of Customer Service Code of conduct for the short-term rental accommodation industry | October 2021 ii Table of Contents Part A: Introduction 1 Part B: Objectives 3 Part C: Definitions 4 1. Code administration 6 General 6 Funding for the code s administration 6 2. Rights and obligations of industry participants 7 General 7 Booking platforms 8 Letting agents 11 Hosts 13 Guests 15 Facilitators 17 3. Complaints 18 Complaints process for alleged contraventions of this code 18 Complaints involving a contravention of other laws 20 4. Compliance and enforcement 21 Disciplinary action 21 Exclusion register 23 Secretary review of disciplinary action 25 Code of conduct for the short-term rental accommodation industry | October 2021 1 Part A: Introduction short-term rental accommodation is a long-standing practice throughout new south wales , most commonly associated with holiday letting.
located in New South Wales that are subject to a short-term rental accommodation arrangement, or are being offered for the purposes of entering into a short-term rental accommodation arrangement. Where the premises are located in a strata or community scheme, the premises include the common property or association property in that scheme.
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