Collective Dispute Resolution through Conciliation ...

HIGH LEVEL TRIPARTITE SEMINAR ON THE SETTLEMENT OF LABOUR DISPUTES through MEDIATION, Conciliation , arbitration AND LABOUR COURTS Nicosia, Cyprus October 18th 19th, 2007 Collective Dispute Resolution through Conciliation , Mediation and arbitration : European and ILO Perspectives International Labour Office Geneva Collective Dispute Resolution European and ILO Perspectives 2I. Introduction Conflict Resolution is an essential part of any well-functioning labour market and industrial relations system. Where there are labour relations one inevitably finds labour disputes and the need to resolve them efficiently, effectively and equitably for the benefit of all the parties involved and the economy at large. The framework put in place to deal with such disputes is a crucial component of any country s industrial relations system. The options available to the social partners and to governments are numerous and range from informal negotiations all the way to formal litigation and may even include government intervention to resolve certain labour disputes in the public interest.

arbitration under the law). With respect to resolving these different types of disputes (leaving aside litigation and other kinds of judicial action), there are essentially three options: conciliation, mediation and arbitration. 2. All three of these alternatives involve the intervention of a third party

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