Transcription of Communication skills 2: overcoming barriers to effective ...
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Copyright EMAP Publishing 2018 This article is not for distribution40 Nursing Times [online] January 2018 / Vol 114 Issue 1 points Nurses need to be aware of the potential barriers to Communication and adopt strategies to address themEnvironmental factors such as background noise can affect patients ability to hear and understand what is being said to themAcute illness, distress and pain can reduce patients concentration and their ability to absorb new informationAnticipating potential embarrassment and taking steps to minimise it can facilitate difficult conversationsIt is important to plan ahead and identify the best place and time to have important conversations Keywords Communication / barriers / skills /Informatio n This article has been double-blind peer reviewedIt is natural for patients to feel appre-hensive about their health and well-being, yet a survey in 2016 found that only 38% of
medication, pain and/or anxiety. Nurses’ and patients’ cultural values and beliefs can also lead to misinterpretation or reinterpretation of key messages. This article suggests practical ways of overcoming the most common barriers to communication in healthcare. Citation Ali M (2017) Communication skills 2: overcoming barriers to effective
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