Complete the Conflict Style Questionnaire , which …

173 Conflict is inevitable in groups and organizations, and it presents both a challenge and a true opportunity for every leader. In the well-known book, Getting to Yes, Fisher and Ury (1981) contend that handling Conflict is a daily occurrence for all of us. People differ, and because they do, they need to negotiate with others about their differences (pp. xi xii). Getting to Yes asserts that mutual agreement is possible in any Conflict situation if people are willing to negotiate in authentic we think of Conflict in simple terms, we think of a struggle between people, groups, organizations, cultures, or nations. Conflict involves opposing forces, pulling in different directions. Many people believe that Conflict is disruptive, causes stress, and should be we stated before in Chapter 5, while Conflict can be uncomfortable, it is not unhealthy, nor is it necessarily bad.

173 Conflict is inevitable in groups and organizations, and it presents both a challenge and a true opportunity for every leader. In the well-known book, Getting to Yes, Fisher and Ury (1981) contend that handling conflict is a daily occurrence for all of us.

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