Transcription of Complex Care Management Toolkit - calquality.org
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Complex Care Management Toolkit Introduction The following document is a guide to improving and implementing a Complex care Management program for individuals with multiple chronic conditions, limited functional status, and psychosocial needs, who account for a disproportionate share of health care costs and utilization. This Toolkit summarizes ideas to improve an existing Complex care program, or implement a new one. In the document, there are links to numerous resources and tools that you can adapt as you build or test changes for your program. The following graphic provides an example of where a Complex care Management program might fit in your organization, as it relates to other efforts for population, disease or case Management .
Getting Started – Step-by-Step Throughout the process above: Engage leadership, physicians, staff and patients in the planning process through rapid testing Complex Care Management | April 2012 3 Define the business case for your organization.
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