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ConnectWise Control Comprehensive Security Best Practice …

ConnectWise Control Comprehensive Security Best Practice Guide This guide was created to help Partners with an instance of ConnectWise Control properly lock down host systems in a manner to offer better protection from a Security incident. The guide itself is broken into three elements: Operating System, Network and Application. Each of these areas should be reviewed and implemented. Please note this document will be updated frequently. Ensure you have the most up to date copy. This guide addresses the following: Microsoft Windows Server 2016 & 2019. Microsoft IIS ConnectWise Control This guide serves as an enhancement (or addition to) the ConnectWise Control Security Guide: Security_guide The linked ConnectWise Control Security Guide contains steps to configure and secure the following: Securing Session Traffic Cloud Administrator Lockout Security Configurations o Controlling User Permissions Restrict a host to access a single remote machine Restrict access to remote machines by organization o Two-Factor Authentication o Configuring SSL.

o Windows active Directory & LDAP o External User Authentication Logging and Auditing o Video or "Extended" Auditing o Login Auditing Revoke User Access Recommended Extensions for Security o Security Toolkit 1 Version 2 (Edited August 4, 2021)

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