Transcription of Consumer protection in the EU
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Consumer protection in the EU
IN-DEPTH ANALYSISEPRS | European Parliamentary Research ServiceAuthor:Jana ValantMembers' Research ServiceSeptember2015 intheEUPolicy overviewThisdocumentseeksto provide an overview of Consumer protection policy, focusing on the generalprinciples(competences of the European Union,legal baseand definitionof the notion of Consumer ).Itexaminesthe tools available toensure the protection ofconsumersin the legally bindingtools consist of around 90 directives and a few regulations. Othersupplementarytools to monitor andimprove theprotection of consumers within the EU marketincludeconsumer scoreboards, marketstudies and behavioural studies commissioned by the European Commission, awareness-raising andinformation campaigns within the European Consumer Centres networkand the work oftheEuropea
knowledge; improving implementation, stepping up enforcement and securing redress as well as aligning rights and key policies to economic and societal challenges. Here, the question of potentially changing the current instrument of harmonisation at EU level – the directive – arises. While there are some success stories, such as
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