Consumer's Guide to Imposter Utility Scams - …

consumer s Guide to Impostor Utility ScamsAUTHORED BY Sheri Givens Givens EnergyNOVEMBER 20174 | consumer S Guide TO IMPOSTOR Utility SCAMSCONSUMER S Guide TO IMPOSTOR Utility Scams | 1 The intent of this educational Guide is to provide key informa-tion to consumers and community leaders on: (1) the types of impostor Utility Scams that are occurring across the country (phone, in-person, and internet); (2) tips to avoid Scams that individ-uals can use and share with their communities; and (3) names and contact information for the entities and organizations that may be called upon in case someone becomes a victim of an impostor scam. It is the hope of the author and Utilities United Against Scams (UUAS) that community leaders will: (1) use and present this information at in-person presentations at local clubs or events, workplaces, churches, neighborhoods, schools, and other venues; (2) share the information through print media, social media channels, and educational campaigns; (3) offer the Guide to other local groups as a resource to help prevent Utility customers from becoming scam victims; and (4) distribute the consumer scam alerts located at the back of this Guide in community centers, workplaces, and other public spaces.

consumer’s guide to impostor utility scams | 3 1 about this guide 5 introduction 7 scam types 8 phone 10 in-person 12 internet 15ips to avoid scams t

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